Privacy Policy of FIXIT Tradesman LLC

Last updated: November 11, 2024

FIXIT Tradesman LLC ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, use our services, or interact with us. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. General Information

• 1.1 Company Name and Contact: FIXIT Tradesman LLC, Fort Worth, TX. For any privacy concerns, please contact us at help@fixittradesman.com.
• 1.2 Services Offered: We provide construction and renovation services, including, but not limited to shed construction, fencing, remodels, renovations, and additions.
• 1.3 Audience: Our services are intended for adults (18+) who are homeowners in the greater DFW metroplex area.

2. Data Collection and Usage

• 2.1 Types of Data Collected: We may collect the following personal information:
  • Name
  • Email address
  • Phone number
  • Physical address
• 2.2 Health Information: While we do not actively collect health-related information, customers may voluntarily share relevant health details to assist us in customizing services (e.g., installation of wheelchair ramps or shower grab bars). We do not specifically request health information.
• 2.3 Account Creation: Creating an account on our website is optional. However, some features, such as payment processing or account access, may require an account.
• 2.4 Cookies and Tracking: We use cookies and similar tracking technologies to enhance website functionality, gather analytical data, and deliver marketing and advertising content.
• 2.5 Marketing and Advertising: We may use collected data for marketing and promotional purposes, including email communications (with opt-out options).

3. Data Retention and Management

• 3.1 Data Retention Policy: We do not currently have a defined data retention period; however, customers may delete their accounts or request data deletion at any time.
• 3.2 Automatic Account Deletion: Currently, we do not automatically delete accounts after a specific period of inactivity. We rely on customer requests to manage account information.

4. Third-Party Payment Processors

• 4.1 Payment Methods Accepted: We accept payments through Zelle, PayPal, Visa, Mastercard, Google Pay, Apple Pay, and check.
• 4.2 Payment Information Storage: All payment data is collected and stored by third-party processors; FIXIT Tradesman LLC does not store any financial information.

5. User Rights and Controls

• 5.1 Data Access and Correction: Customers can access and update their personal information through their online account.
• 5.2 Opt-In/Opt-Out Options: Customers can opt-in or opt-out of email, marketing, and text communications at any time.
• 5.3 Account Deletion: Customers can delete their accounts, and all associated data will be removed from our systems upon request.

6. Data Security

• 6.1 Encryption: We employ SSL encryption to secure the transmission of data.
• 6.2 Security Measures: We implement standard security measures to protect your data from unauthorized access or misuse.

7. International Data Use

• 7.1 Service Location: FIXIT Tradesman LLC only serves customers within Texas and does not intentionally collect or process data from international customers.
• 7.2 Regulatory Compliance: While we operate only in Texas, we comply with CCPA regulations as they apply to customer data. We do not ship or process orders outside the U.S.

8. Children's Privacy

• 8.1 Age Restriction: This website is intended for adults aged 18 and older. We do not knowingly collect information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

• 9.1 Notification of Changes: Any updates to this Privacy Policy will be posted on our website. Significant changes will also be communicated via email.
• 9.2 Effective Date: The effective date of this policy is the date posted on our website, and it is subject to updates or revisions.

10. Contact Us

• 10.1 Contact Information: For any questions regarding this Privacy Policy or to exercise your privacy rights, please contact us at help@fixittradesman.com.

11. Compliance and Standards

• 11.1 Legal Compliance: We comply with standard regulations required for online stores and websites, including data protection standards and customer consent management.
• 11.2 Policy Activation: This policy is effective upon posting to our website.